Privacy Policy
1. who are we
This privacy policy applies to the website vendomdoo.com, operated by:
“VENDOM” d.o.o. za proizvodnju, usluge i trgovinu Laktaši Veliko Blaško bb 78250 Laktaši, Republika Srpska, Bosnia and Herzegovina Company ID (JIB): 4402892160002 Phone: +387 51 502 105 Email: office@vendomdoo.com
2. What data we collect
Depending on how you use the site, we may collect the following data:
- Data you provide directly – e.g. name, email address, phone number, message sent via the contact form.
- Data collected automatically – IP address, browser type and version, device, pages visited, time spent on the site, referring URL (where you came from).
- Data via cookies – described in detail in a separate Cookie Policy.
3. Cookies and third-party tools
Our site uses cookies and third-party services to ensure proper functionality, statistics, and marketing:
| Service | Purpose | Category |
|---|---|---|
| WordPress | Core site functionality | Functional |
| Elementor | Page display and functionality | Statistics (anonymous) |
| Polylang | Multi-language support | Functional |
| Google Analytics | Visitor statistics and behavior analysis | Statistics |
| Google Maps | Interactive map display | Marketing |
| YouTube | Video content display | Marketing |
| Social media integration / marketing | Functional, marketing, statistics |
A detailed list of all cookies, their duration, and purpose can be found on the Cookie Policy page, where you can also manage your consent at any time.
4. Legal basis for processing
We process your data based on:
- Your consent (e.g. accepting cookies via the consent banner) – Article 6(1)(a) GDPR
- Legitimate interest (e.g. basic analytics and site security) – Article 6(1)(f) GDPR
- Performance of a contract or steps taken prior to entering into a contract, if you contact us regarding our services – Article 6(1)(b) GDPR
5. Who we share data with
We do not sell your data to third parties. We may share data with:
- Service providers who help us operate the site (e.g. hosting provider, Google as provider of Analytics and Maps services, YouTube/LinkedIn as providers of embedded content)
- Competent authorities, where legally required
Some of these service providers may be located outside the European Economic Area (EEA), in which case data transfer is carried out with appropriate safeguards (e.g. Standard Contractual Clauses).
6. How long we keep data
We retain your data only for as long as necessary for the purpose for which it was collected, or as required by law. The retention period of individual cookies is specified in the Cookie Policy.
7. Your rights
In accordance with GDPR (or applicable local data protection law), you have the right to:
- request access to the data we hold about you,
- request correction of inaccurate data,
- request deletion of data (“right to be forgotten”),
- object to the processing of your data,
- withdraw your consent at any time (without affecting the lawfulness of processing prior to withdrawal),
- lodge a complaint with the relevant data protection supervisory authority.
To exercise these rights, contact us at: office@vendomdoo.com
8. Data security
We take reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
9. Changes to this policy
We reserve the right to amend this privacy policy at any time. Any changes will be published on this page with an updated “last updated” date.
10. Contact
For any questions regarding this privacy policy, you can contact us at:
“VENDOM” d.o.o. Laktaši Email: office@vendomdoo.com Phone: +387 51 502 105 Address: Veliko Blaško bb, 78250 Laktaši, Republika Srpska, BiH
